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Business Continuity
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Full support

Full support

 

What is it?

If your organisation doesn't have an in-house ICT support presence, we can provide a fully outsourced helpdesk service to take care of all your IT problems and headaches.

 

What benefits does it offer?

End-user support

Telephone and email support (as well as remote desktop support) for all the users on your network with flexible hours to suit you

Routine maintenance (remote)

This includes the provision of services to keep the network running smoothly by pro-actively checking that required service packs and patches are applied to your servers and client PCs

Ad-hoc site visits

We can also act quickly to resolve critical issues by making an unscheduled site visit

Service review

Be given the reassurance that you're receiving the very best service with regular, in-depth service-level performance reviews

 

Ready to learn more about this specialist service? Call us now on
+44 (0)115 911 66 99 or email
info@polestarinteractive.com